Telephone Operator (Trou aux Biches Beachcomber)

Provides efficient and prompt service to guests and other users in accordance to Hotel standards and procedures; adheres to Hotel rules & regulations and performs ancillary duties

General Operations : 

Attends to calls, directs calls and provide telecommunication services as appopriate

Performs wake up calls in line with the Hotel policies and procedures

Prints listings (arrival, departure, rooming..) and other telecomunication reports

Verifies the functioninig of telephone and fax installantions as per hotel standards & procedures

Ascertains types of calls done by guest and rate paid from the telecommunication chart

Checks bills during guest stay in conformity to bills on system

Completes and submits relevant reports and control sheets as per policy

Maintains good rapport with all colleages and superiors