Destination Management Company Sales Manager

Prestigious Escapes Ltd is looking for a DMC Sales Manager to drive growth in both new and established markets across the Middle East, Africa, and beyond.

Main Responsibilities:

• Identify, approach, and onboard travel agents, tour operators, and strategic partners to expand our network, focusing on the high-end customer segment.
• Develop and implement monthly action plans to maximize market penetration, sales growth, and brand visibility, supported by timely market intelligence and KPI reporting.
• Build and maintain strong B2B relationships to secure group and FIT bookings, ensuring partners have up-to-date product and service information.
• Design, customize, and cost itineraries for leisure, MICE, and special interest groups.
• Lead the quotation process, negotiate terms, and ensure proposals meet client needs.
• Organize and participate in webinars, workshops, trade fairs, and other sales events to enhance brand presence.
• Create targeted marketing content and materials for Arabic-speaking and other priority markets.
• Respond promptly and professionally to inquiries, maintaining a courteous and collaborative approach.
• Collaborate with suppliers (hotels, attractions, transport providers) to improve package value and quality.
• Coordinate familiarization (FAM) trips to Mauritius.
• Maintain accurate client databases and CRM records.
• Meet or exceed sales targets and contribute to overall company growth.

Candidate Profile:

• Degree in Tourism, Business Administration, or related field.
• 3–5 years’ experience in inbound tourism, preferably with exposure to Middle Eastern & African clients.
• Strong network of regional travel trade contacts is an asset.
• Fluent in English; proficiency in Arabic is a plus.
• Sound understanding of cultural nuances and customer expectations in the Middle East & Africa.
• Good organizational skills, attention to detail, and ability to multitask.
• Excellent customer service, communication, and problem-solving skills.
• Team player with adaptability and a proactive mindset.

Teamwork and adaptability