IT Digital Solution Manager

QBL is looking for a talented IT Digital Solution Manager to lead and oversee all technology-related functions within our organization.

What you will be doing:

Strategy & projects

• Lead the development and implementation of the organisation’s IT strategy, aligning it with business objectives and growth plans.
• Oversee the design, implementation, and maintenance of the organization’s IT infrastructure, including hardware, software, networks, and data management systems.
• Provide technical direction and leadership for IT initiatives, ensuring that the company’s technology infrastructure supports its current and future needs.
• Lead IT-related projects from concept to completion, ensuring they are delivered on time, within scope, and within budget.
• Oversee the IT department’s budget, ensuring effective allocation of resources and cost-effective investments in new technologies.
• Collaborate with Stakeholders to define digital transformation priorities.

Cybersecurity & Risk Management:

• Develop and enforce robust cybersecurity protocols, ensuring the safety and security of the company’s data and systems. Monitor for threats and take proactive measures to mitigate risks.

Compliance & Regulations:

• Ensure the organisation complies with relevant regulations and industry standards, including data privacy and security regulations (e.g., GDPR, HIPAA, etc.).
• Stay current on emerging technologies and industry trends, integrating relevant solutions that enhance operational efficiency and support the company's growth objectives.

Stakeholders Management:

• Evaluate and manage relationships with third-party technology vendors, ensuring the company receives optimal service, cost-efficiency, and value from external partners.
• Manage, mentor, and develop a high-performing team of IT professionals, fostering a culture of collaboration, continuous learning, and innovation.
• Facilitate workshops and training to ensure successful adoption of new tools and platforms.
• Work closely with other department heads and senior leadership to ensure IT solutions support organizational needs and improve overall business performance.

What are we looking for?

Tertiary Qualification:

• Bachelor’s degree in computer science, Information Technology, or related field (required).
• Master’s degree or relevant certifications (e.g., ITIL, PMP, CISSP) is a plus.

Experience:

• Minimum of 5 years of experience in IT management position, with proven experience managing large-scale IT operations and teams.

Skills:

• Expertise in IT infrastructure, cloud computing, and systems management.
• Strong knowledge of cybersecurity principles and best practices.
• Experience with IT budgeting and resource management.
• Solid understanding of IT project management methodologies
• Excellent leadership, team management, and mentoring skills.
• Strong communication skills, with the ability to engage both technical and non-technical stakeholders.
• Problem-solving abilities, with a proactive and solution-oriented mindset.
• Experience with compliance standards and regulatory requirements.