Credit Control Assistant (Safelane Insurance Brokers Ltd)

We are currently seeking enthusiastic individuals to join our team as Credit Control Assistant Join the ABC Group of Companies for a brilliant career in Safelane Insurance Brokers Ltd.

Are you passionately committed to build your dream career...! Join the ABC Group of Companies for a brilliant career in Safelane Insurance Brokers Ltd.

Safelane Insurance Brokers Ltd is a company under ABC Group of Companies and is regulated by the Financial Services Commission.

Credit Control Assistant

Responsibilities:

• Monitor customer accounts for overdue balances and payment irregularities.
• Contact clients via phone, email, and written correspondence to follow up on outstanding payments.
• Negotiate and agree on repayment arrangements when necessary.
• Maintain accurate and up-to-date records of all collection activities.
• Prepare regular debt ageing reports and recovery performance updates.
• Escalate unresolved debts to Accountant or legal channels as required.
• Liaise with other departments to resolve disputes or queries affecting payment.
• Contribute to the improvement of debt collection strategies and processes.

Qualifications & Experience

• Minimum HSC.
• Experience in credit control, debt recovery, or accounts receivable is an advantage.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work independently and manage multiple accounts.
• Proficiency in MS Office; experience with accounting software is an asset.

Profile

• Good interpersonal and negotiation skills with a customer-oriented approach
• Strong analytical and problem-solving abilities
• Ability to work independently as well as within a team
• Excellent time management and organizational skills
• Good communication and written skills in both English and French
• Proficiency in MS Office; knowledge of accounting software would be an advantage