Cluster Assistant General Manager

Join RIU Mauritius, home to the island's largest hotel cluster, where exceptional hospitality, career growth, and breathtaking surroundings come together.

🌟 Join Our Global Family at RIU Hotels & Resorts!

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality. In June 2024, we proudly opened RIU Turquoise and RIU Palace Mauritius, forming the largest hotel cluster in Mauritius on the iconic Le Morne Brabant peninsula.

Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Turquoise and RIU Palace Mauritius offer unparalleled opportunities to thrive.

Position: [Job Title]
Department: [Insert Department]

🔎 About the Role

As an Cluster Assistant General Manager at our prestigious RIU properties in Mauritius, you will be a key figure in supporting the General Manager in achieving operational excellence, guest satisfaction, and business targets. This role offers tremendous potential for career advancement, as RIU’s accelerated growth in the region opens pathways for successful Assistant General Managers to transition into General Manager positions within a reasonable timeframe.

💼 What You’ll Do

• Collaborate with department heads to ensure each area operates effectively, providing seamless guest experiences.
• Support the General Manager in all daily operations to maintain high standards of service and operational efficiency.
• Assist in managing budgets, forecasts, and financial plans to meet property goals.
• Lead and develop team members through ongoing training, feedback, and performance management.
• Promote a culture of service excellence, teamwork, and integrity.
• Ensure compliance with all health, safety, and legal regulations.
• Actively contribute to RIU’s brand standards, guest satisfaction, and overall property reputation.

✔️ What We’re Looking For

• 5+ years of experience in hospitality, including supervisory or management roles.
• Bachelor’s degree in Hospitality Management, Business, or a related field.
• Proven leadership skills and the ability to motivate teams to deliver outstanding service.
• Strong financial acumen with experience in budgeting and cost management.
• Excellent communication and interpersonal skills to connect with guests and staff alike.
• Ability to adapt to different cultural settings and manage operations in multicultural environments.
• Fluent in English (additional languages are a plus).

💎 What You’ll Get

• Attractive Remuneration Package and Bonuses: Enjoy a competitive salary and bonuses as part of our commitment to rewarding your hard work.
• Access to Company Healthcare
• Nutritive Meals While on Duty: Enjoy well-balanced, nutritious meals to keep you energized during your work hours.
• Special Discounts: Benefit from exclusive discounts at all RIU Hotels & Resorts worldwide, giving you the opportunity to explore our global properties.

🌟 Why RIU Hotels & Resorts?

• Your Growth is Our Priority: At RIU Hotels & Resorts, we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training, mentorship, and internal promotions, ensuring your potential is recognized and rewarded—whether locally or internationally.
• A Culture of Belonging: Join a team where your ideas and efforts truly matter. We foster an inclusive, collaborative environment where every voice is heard, and success is celebrated together.
• Rewarding Your Commitment: Enjoy a career with competitive compensation, employee benefits, and perks that reflect our appreciation for your dedication and excellence.

🌍 Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.

Additionally, we are firmly committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate.

By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.