Genral Technician (Day/Night - Electrical/Plum)

Position Summary The General Technician is responsible for carrying out preventive and corrective maintenance tasks related to electrical, plumbing, and general hotel facilities

Key Responsibilities

Operational Process

• Carry out maintenance and repair work on electrical and plumbing systems, equipment, and installations.

• Perform preventive maintenance checks and document all activities as per schedules.

• Respond promptly to guest and departmental maintenance requests (day/night).

• Inspect, diagnose, and repair faults in electrical systems (lighting, sockets, distribution panels, wiring).

• Install, repair, and maintain plumbing fixtures (pipes, drains, sanitary systems, water heaters, pumps).

• Monitor and record water, electricity, and energy consumption where required.

• Check plant rooms, equipment, and utility areas during night rounds to ensure smooth operations.

• Report and escalate major faults or breakdowns to the Maintenance Supervisor/Chief Engineer.

• Assist contractors or specialists in repair/installation works when required.

• Ensure tools and equipment are in good working order and safely stored after use.

• Perform any other cognate duties assigned by supervisors.

Customer Perspective

• Respond to guest maintenance requests politely, promptly, and efficiently.

• Ensure guest rooms, public areas, and back-of-house facilities are maintained to hotel standards.

• Support guest satisfaction by ensuring uninterrupted supply of utilities (water, electricity).

• Contribute to positive guest experiences through proactive and discreet service.

Financial Perspective

• Minimize wastage of materials, spare parts, and energy.

• Handle tools, machinery, and equipment carefully to avoid damage and extra costs.

• Follow proper procedures when requesting spare parts and materials.

• Support energy-saving and water conservation initiatives.

People, Learning & Growth

• Maintain positive communication and teamwork with colleagues across departments.

• Respect grooming, hygiene, and hotel policies at all times.

• Adhere to attendance, punctuality, and shift schedules (day/night).

• Report incidents, accidents, or hazards immediately to the supervisor.

• Participate in training sessions to improve technical knowledge and skills.

• Comply with the Workers’ Rights Act, Occupational Safety & Health standards, and hotel policies.

Qualifications & Requirements

• Minimum SC qualification; vocational training or certification in Electrical/Plumbing preferred.

• Previous experience as a technician in hotels, facilities, or building maintenance is an advantage.

• Knowledge of electrical systems, plumbing, and general maintenance procedures.

• Ability to diagnose and solve technical issues independently.

• Willingness to work shifts, including nights, weekends, and public holidays.

• Physically fit, safety-conscious, and detail-oriented.

• Honest, reliable, and guest-focused.