Merchant Sales Executive– Payment Acquiring ( Sales )

To assist the team Leader in hunting / onboarding new merchants and ensuring budgetary targets are met. Developing new business opportunities while always having an eye for promoting cross-selling initiatives and delivering excellent customer service to both internal & external stakeholders.

Responsibilities

• Promote and present Cim payment solutions and other products to new leads as per their business needs
• Assist the Team Leader & Manager in developing and implementing strategies and plans to achieve budgeted volume and revenue/ profit targets
• Engage & develop professional relationships with new merchants to ensure continuous growth & increase business opportunities
• Develop new business opportunities with merchants and partners by promoting cross-selling initiatives
• Become an account expert in the merchant services products and solutions offered
• Target and plan sales presentations to Merchants, as required
• Conduct profit and loss simulation for deriving merchant commission rate to be applied on respective lead
• Follow up of Merchant's applications for complete and timely delivery
• Connect with merchants via new channel / GTM strategy.
• Maintain sales pipelines record & provide weekly/daily & monthly sales activities, progress and status of each prospective merchants
• Verify all documentation received from Merchant is as per onboarding requirement & obtain adequate documentation in line with KYC policies at the time of new merchant sign-ups to ensure compliance with regulatory requirements
• Follow the agreed processes for all merchant related activities including merchant approval,  account activation and integration & deployment
• Support Merchant KYC remediation as required, implement any require changes, resolution of any matters arising from the review.
• Ensure adherence to relevant internal/external policies, compliance and procedures (Company’s, Associations & Regulators
• Other duties as assigned
• Be a Team Player and assisting all other members or staff through healthy interactions.
• To be customer centric in all interactions and approach.
• Promoting a positive attitude within the team.
• Follow the day-to-day operations related to own jobs in the acquiring team to ensure continuity of work
• Ability to work with little or no supervision
• High level of integrity and honesty
• Self-driven and proactive