Greet clients with a warm and welcoming demeanor. Handle bookings via phone, email, and in-person. Provide information about spa treatments, products, and promotions. Ensure a clean and organized reception area. Process payments and issue receipts.
Previous experience in a customer service or receptionist role (spa, salon, or hospitality preferred).
Excellent interpersonal and communication skills.
Professional appearance and attitude.
Proficiency in using booking software and basic office applications.
Ability to multitask in a fast-paced environment.
High level of discretion and confidentiality.
Flexible to work evenings, weekends, and holidays as required.