Step into a key role at one of Mauritius’ most renowned cultural and tourism destinations. We’re looking for a passionate and results-oriented Sales & Marketing Manager to lead the commercial strategy of L’Aventure du Sucre.
Step into a key role at one of Mauritius’ most renowned cultural and tourism destinations.
We’re looking for a passionate and results-orientedSales & Marketing Managerto lead the commercial strategy of L’Aventure du Sucre.
You will be the driving force behind revenue growth, exceptional guest experiences, and long-term client relationships, positioning our heritage site as a must-visit destination for both locals and international visitors.
Key Responsibilities:
- Drive business growth to meet monthly ADS sales objectives
- Forecast and analyse sales performance using operational data and profitability reports
- Conduct site visits with prospects: across the museum, restaurant, boutique, and auditorium, to influence and convert leads
- Build and maintain strong, long-term relationships with clients in the ADS portfolio
- Coordinate with all internal teams to ensure seamless event execution and client satisfaction
- Act as the main point of contact for client contracts, pricing, and product queries
- Handle and resolve client complaints with professionalism and care
- Develop pricing structures and discount policies in collaboration with the Finance Manager
- Train, coach, and guide team members to optimise departmental performance
- Gather and analyse customer feedback to implement improvements
- Oversee departmental administration and reporting tasks
Core skills & competencies:
- Excellent communication, leadership, and customer service skills
- A strong grasp of the tourism and hospitality industry
- Commercial acumen and analytical thinking
- Confidence in negotiating and managing high-value client accounts
- Bilingual fluency in French and English
Qualifications & experience:
- Degree in Sales, Marketing, Hospitality Management or a related field
- At least 8-10 years' experience in a similar role within the tourism, hospitality, or events sector
- Proven track record of achieving sales targets and managing cross-functional teams
The Company reserves its rights not to make any appointment following this vacancy advert.
Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.
The Company will only contact candidates whose qualifications match the role. If you don’t hear from us within 6 weeks, please consider your application unsuccessful.