Front Office Supervisor

Conduct daily briefing and delegate task Conduct and ensure that employees receive adequate and satisfactory on-the-job training Keep his superior informed about all unusual matters concerning any plans affecting his/her area

Play an active role in the team and ensure smooth and satisfactory hand-over between shifts

Assist in the building of an efficient team by taking interest in their welfare, safety and development

Coordinate & supervise activities to ensure optimum care and assistance to guests

Establish and maintain effective employee relations

Ensure high level of quality services are delivered to guests at all times

Ensure checking-in and checking-out all Hotel guests in a timely and courteous manner

Ascertain that check lists are dully filled and signed

Handling of paymaster