Operations Manager (2518-OMGR)

Our client, a leading real estate development and management company, is seeking to recruit a proactive candidate for the post of Operations Manager. The incumbent will report directly to the Chief Operations & Asset Officer and Head of Finance.

Responsibilities:

Operational Oversight:

• Develop and implement operational strategies that support the overall mission of operations of the village.
• Monitor daily operations across various departments to ensure alignment with strategic objectives.
• Evaluate operational workflows and make recommendations for enhancements to improve service delivery.

Team Management:

• Supervise, train, and motivate staff to ensure high levels of performance and engagement.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Foster a positive team culture that encourages collaboration, innovation, and professional growth.

Budget Management:

• Assist in the preparation of the annual budget, ensuring that all operational needs and objectives are adequately funded.
• Monitor budgetary performance throughout the year, tracking expenses and identifying areas for cost control.
• Provide regular financial reports to the Chief Operations & Assets Officer, highlighting variances and proposing corrective actions.

Process Improvement:

• Conduct thorough analyses of existing operational processes to identify inefficiencies and bottlenecks.
• Lead initiatives aimed at streamlining workflows, reducing waste, and enhancing overall operational efficiency.
• Implement best practices and innovative solutions to continually improve service delivery and operational performance.

Compliance and Risk Management:

• Ensure that all operational activities comply with relevant laws, regulations, and industry standards.
• Develop and maintain risk management protocols to identify potential operational risks and implement mitigation strategies.
• Stay updated on industry trends and regulatory changes that may impact operations.

Reporting:

• Prepare comprehensive reports on operational performance, including key performance indicators (KPIs) and metrics.
• Present findings and recommendations to the Chief Operations & Assets Officer and other stakeholders.
• Utilize data analysis tools to track progress and generate insights for decision-making.

Stakeholder Engagement:

• Build and maintain strong relationships with internal departments, external partners, and key stakeholders.
• Facilitate effective communication between various teams to ensure alignment on goals and objectives.
• Represent the organization in meetings with stakeholders, addressing concerns and fostering collaboration.

Project Management:

• Lead special projects as directed by the Chief Operations & Assets Officer, ensuring they are completed on time and within budget.
• Coordinate cross-functional teams to achieve project objectives, managing timelines, resources, and deliverables.
• Evaluate project outcomes and document lessons learned to improve future project management practices.

Profile:

• Bachelor's degree in fields such as Business Administration, Property Management, or Hospitality Management or engineering degree.
• Candidates should preferably have several years of experience in operations management, preferably within the estate management or real estate sector.

Working Conditions:

• This position require after-hours work or during weekends to assist in addressing urgent technical issues or attending to meetings.