Sales & Operations Assistant

The Sales & Operations Assistant will be responsible for providing support to both our sales and operations departments, ensuring smooth and efficient operations.

Key Responsibilities include, but not limited to:

• Assist the sales team with order processing, customer inquiries, and sales support activities.
• Coordinate with various departments to ensure timely delivery of products/services to customers.
• Maintain accurate records of sales transactions, and customer interactions among others.
• Assist with the preparation of sales reports, presentations, and other documents as needed.
• Assist the Planning and Operation departments in their daily tasks.
• Provide administrative support to the operations team, including scheduling, data entry, and document management.
• Assist the sales team to deal with customers queries, and complaints if any.
• Support the organisation of promotional events, fairs, and activities, and attend industry events, conferences, and trade shows.
• Maintain effective communication with internal teams and external partners.
• Look for, meet, and interact with existing and potential customers.
• Collaborate with team members to identify process improvements and streamline operations.
• Undertake any tasks that are in addition to those listed in the Job Description where required and within capabilities.

Profile:

• Proficiency in MS Office suite.
• Excellent organisational skills and the ability to handle time-sensitive tasks.
• Sharp time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure to meet any required deadline.
• Strong work ethics.
• Develop an in-depth knowledge of organisational products and processes and understanding the company product and brand.
• Creative thinking and problem-solving abilities.
• Excellent written and verbal communication skills.

 Qualifications:

• Minimum HSC Holder
• Previous experience in a similar role will be an advantage.