Administrative Officer (ENL AGRI Limited)

ENL AGRI Limited is looking for a dynamic and experienced Administrative Officer to join the company.

Key Responsibilities:

• Maintain accurate records of all vehicles within the fleet database.
• Ensure excellent customer service to our existing and potential customers.
• Assist in the documentation related to the fleet management activity.
• Monitor relevant KPI`s related to fleet management such as fuel consumption & mileage.
• Responsible for handling insurance claims and coordinate with relevant stakeholders to ensure all processes are respected.
• Liaise with insurance companies during the acquisition process to ensure all information is communicated in a timely manner.
• Schedule and follow-up on maintenance, repairs, and servicing appointments.
• Ensure regular contact with our clients to inform and follow-up on Road Tax, Fitness, B-Carrier, and Insurance renewals.
• Facilitate the claim & report forms for our clients while ensuring all supporting documentation is provided.
• Responsible for issuing invoices for products sold.
• Monitor accounts receivable ageing reports to identify overdue accounts.
• Contact clients to follow-up on payment status and negotiate payment arrangements.
• Keep a proper record of all communication and prepare relevant reports on overdue accounts.
• Assist in internal billing and transactions.
• Attend customers queries with regards to their outstanding accounts.

Profile of candidate:

• A bachelor's degree in business administration/management or any related field.
• Previous experience in a similar role will constitute an advantage.
• Strong planning & organizational skills while paying attention to detail.
• Ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work under pressure and to meet tight deadlines.
• Any equivalent combination of education and experience.

Salary: Negotiable upon qualification and experience.