myjob logo

Search by job title, skills, company or browse by categories.

Transactional Officer I2C

Mauvilac Industries Ltd
Full-time
  • Mauritius
  • Not disclosed
  • Posted Jun 17, 2026
  • Closing 17/07/2026

Share:

Job Description

Job Purpose


Support AkzoNobel Cash Application team in all day-to-day activities. Responsible for the daily cash application, cash re-allocation requests, refund processing, cash queries received via central inbox and analysis of previously applied cash receipts. Seek for and implement, in close co-operation with the Global Process Architect (GPA), continuous improvements in efficiency, effectiveness and quality of service for systems under control.


Key objectives of the job are:

  • Timely and accurate allocation of incoming payments to the outstanding customer invoices.
  • Timely reply to any queries around cash application received via the central email inbox.
  • Timely and accurate processing of refund requests
  • Resolve unidentified payment and minimize the on-account payments

Customer Master Data maintenance, making sure that gaps and errors are escalated and corrected.


Key Accountabilities

 

  • Inform management of any issues with incoming payment & work closely with internal BU's-Customer Service, Sales, Collectors and and Infosys teams to resolve credit and billing issues.
  • Pro-actively inform management of issues that will impact the top line or bottom line performance.
  • Assure complete delivery of In-house bank statement
  • Execute on direct debit and equivalent local variations
  • Perform write offs and adjustments in line with the Global Credit Policy
  • Perform refunds in line with the Global Credit Policy
  • Prioritize cash allocation activities daily and execute on it
  • Escalate disputes/queries to the right department and/or person
  • Drive timely resolution of escalated disputes
  • Developing measures to improve backlog in cash allocation/unidentified/unallocated on account.
  • Advise MDM team of discovered (future) changes in customer master data.
  • Sending out of Statement of Accounts and pro-active chasing of overdues and updating client details in database through call and email.
  • Assisting in spot checks and other control checks and assisting where required for stock count.
  • Act as back-up to credit controller


Experience

 

  • 2+ years finance experience, with a Bachelor’s degree in relevant field.
  • Experience with working in multinational matrix organization.
  • Strong command of English, French and Creole is essential.
  • Experience in AkzoNobel O2C tools (e.g. SAP, FSCM, MFGpro, EBS).
  • Experience of working as business partner with management.
  • Experience in execution of standard processes.
  • Able to set priorities and work independently.
  • Extended knowledge of order to cash end to end process and experience.
  • Business knowledge.
  • Experience in sales/customer focused commercial role.
  • Excellent communication, networking and presentation skills.
  • Commercial focus and balanced decision making.