1. POSITION PURPOSE 

We are a looking for a Barman / Barista responsible for the preparation and service of beverages, non-alcoholic drinks, in accordance with established standards. The role ensures efficient bar operations, maintains product quality, and contributes to a positive guest experience.  The post will be based at Floreal , Curepipe at Volcan restaurant.

2. KEY RESPONSIBILITIES 

Beverage Preparation & Service 
• Prepare and serve a variety of beverages, including cocktails, mocktails, hot drinks, and other specialty beverages. 
• Ensure consistency in taste, presentation, and portioning of all drinks served. 
• Take and process beverage orders accurately and efficiently. 
• Maintain speed and quality of service during peak operational periods. 

Bar Operations 
• Ensure the bar area is organised, clean, and fully stocked at all times. 
• Monitor stock levels of beverages, ingredients, and supplies and report shortages. 
• Assist in stock rotation and proper storage of bar items. 

Guest Experience 
• Provide professional and courteous service to guests at all times. 
• Offer recommendations and provide information on beverage selections. 
• Handle guest queries or concerns efficiently and escalate where necessary. 

Hygiene & Compliance 
• Maintain high standards of hygiene and cleanliness within the bar area. 
• Ensure compliance with health and safety regulations and Company procedures. 
• Handle all food and beverage items in accordance with established hygiene practices. 

Equipment Management 
• Ensure proper use, care, and maintenance of bar equipment, including coffee machines, blenders, and related tools. 
• Report any malfunction, damage, or loss of equipment to the Head of Department or any deputised person. 
• Ensure equipment is cleaned and maintained in proper working condition. 

Cash Handling & Sales Support (where applicable) 
• Assist in billing processes and handling of payments when required. 
• Promote beverage items, specials, and upselling opportunities. 

Coordination & Team Support 
• Work closely with service and kitchen teams to ensure smooth operations. 
• Support colleagues and contribute to a positive and efficient working environment.