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Assistant Level 1 - Payment Acquiring (Portfolio Management)

Full-time
  • Port Louis
  • Not disclosed
  • Posted May 27, 2026
  • Closing 26/06/2026

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Job Description

We are looking for a motivated and customer‑focused professional to join our Cards team as Assistant Level 1 – Payment Acquiring (Portfolio Management). In this role, you will support the growth and performance of our existing merchant portfolio by building strong relationships, identifying new business opportunities, and delivering high‑quality service to both internal and external stakeholders.


Responsibilities:

  • Promote and present payment acquiring solutions and related products to existing merchants, based on their business needs.
  • Support the Team Leader and Manager in achieving portfolio growth, revenue, and budgetary targets.
  • Build and maintain strong, professional relationships with merchants to encourage retention and long‑term growth.
  • Identify and develop cross‑selling opportunities within the existing merchant portfolio.
  • Conduct basic profit and loss simulations to support merchant pricing and commission discussions.
  • Maintain accurate sales pipeline records and provide regular updates on sales activity and progress.
  • Ensure merchant onboarding documentation meets internal requirements and regulatory standards, in line with KYC and compliance policies.
  • Support merchant account activation, system integration, and deployment processes.
  • Demonstrate a customer‑centric mindset in all interactions.


Profile

  • A degree in Banking, Sales & Marketing, or a related field.
  • 3–4 years of relevant experience in merchant acquiring, business development, or a similar role.
  • Experience in banking or fintech sales is an advantage.
  • A valid driving licence.
  • Familiarity with KYC, AML, compliance requirements, and card association standards.