Key Responsibilities

Human Resources Duties

• Assist in recruitment and onboarding processes.
• Prepare employment contracts, HR letters, and employee documentation.
• Maintain and update employee records and HR databases.
• Monitor attendance, leave records, and employee absences.
• Support payroll preparation by providing relevant employee information.
• Ensure compliance with labour laws and company policies.
• Handle employee queries and provide HR administrative support.
• Assist in disciplinary procedures and grievance handling.
• Participate in employee engagement and wellness activities.

Learning and Development Duties

• Identify training and development needs within the organization.
• Coordinate internal and external training sessions.
• Maintain training records and monitor employee participation.
• Assist in developing learning materials and training schedules.
• Evaluate training effectiveness and collect feedback.
• Support performance appraisal and career development initiatives.
• Promote continuous learning and professional development culture.

Qualifications and Experience

• Degree in Human Resource Management, Business Administration, Psychology, or related field.
• Working experience in hotel industry is a must.
• Knowledge of labour laws and HR best practices.
• Proficiency in Microsoft Office applications.

Skills and Competencies

• Strong communication and interpersonal skills.
• Good organizational and time-management abilities.
• Confidentiality and professionalism.
• Attention to detail and accuracy.
• Ability to work independently and within a team.
• Problem-solving and conflict-resolution skills.