Main Duties

• Create and submit manifest to customs
• Prepare Customs Documentation
• Call customers for approval of Customs Duties and/or Taxes
• Inform Customers about their customs  clearance status
• Prepare list of category 2 shipments for submission to Customs
• Notify Customers by Letter for on-hold shipments.
• Respond effectively and in a timely manner to customers' requests and queries related to the Import Operations.

 Qualifications & Experience

• HSC holder or any equivalent qualifications
• Basic Customer Service Experience

Other Requisites

• The ability to communicate effectively
• Proficiency in reading, writing, and fundamental mathematical calculations
• Knowledge of quotation systems and strong customer service skills.
• Strong customer service skills

Working Hours

• Monday to Friday: 08:00 - 17:00
• Saturday: 08:00 - 12h00
• Flexibility to work additional hours as required.