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Clinical Sales Representative

Ducray Lenoir Ltd
Full-time
  • Port Louis
  • Not disclosed
  • Posted May 7, 2026
  • Closing 22/05/2026

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Job Description

Job Description:

Sales
  • Manage sales activities for the assigned medical equipment products/portfolio.
  • Develop the market for currently inactive portfolios by identifying prospective clients through regular visits to Ministry of Health (MOH) hospitals and private clinics.
  • Engage with surgeons, doctors, biomedical engineers and surgical technologists to promote product offerings and influence purchasing decisions.
  • Conduct client presentations and product demonstrations to showcase features, usage, and competitive advantages.
  • Navigate a highly competitive market environment, positioning Ducray Lenoir against key competitors.
  • Raise and monitor Purchase Orders (POs) and follow up with suppliers on delivery timelines.
  • Ensure delivery and proper commissioning of equipment, including provision of warranty information to clients.
  • Participate in structured sales and after-sales training programs.
  • Advocate for better coordination and stakeholder alignment to avoid duplicated or conflicting client engagements.

Product Development

  • Create demand for assigned product portfolios.
  • Follow up on procurement processes for product tenders.
  • Initiate and manage the procurement process for tenders/IQ/PO, ensuring product specifications are listed.
  • Remain focused on new opportunities within the specialty and Medical Equipment business.

Reporting & Communication

  • Prepare and submit summary reports (MEDE) for review and performance tracking.
  • Maintain detailed visit reports documenting client interactions, site observations, and follow-up actions.
  • Update and manage a sales planner/calendar shared with the Sales Manager to ensure visibility on appointments, visits, and scheduled activities.

Field Work

  • Regularly visit customers and concerned departments.
  • Gather information on competitors’ activities and products.
  • Expand the customer base and seek new opportunities.
Customer & Supplier Management 

  • Maintain excellent relationships with customers and suppliers.
  • Regularly contact customers through field visits to ensure satisfaction.
  • Conduct business reviews with suppliers.

Teamwork

  • Foster a positive and communicative team atmosphere.
  • Communicate closely with the sales team on commercial information and opportunities.
  • Collaborate with the technical team and suppliers to resolve customer complaints.
  • Follow up with customers post-training.

Deliveries

  • Coordinate with project managers, engineers, and other stakeholders to align commissioning activities with overall project schedules.
  • Coordinate the final handover of commissioned equipment to the operational team, ensuring all acceptance criteria are met.
  • Obtain necessary sign-offs from stakeholders to confirm successful commissioning and readiness for operational use.
  • Ensure all relevant personnel are adequately trained on the operation and maintenance of newly commissioned equipment.

Debtors

  • Close store forms and invoices within two weeks.
Education & Sales

  • Conduct application training on products.
  • Deliver maintenance training through Aftersales team.
Stock Level

  • Prepare sales forecasts based on previous year’s data and customer consumption requirements.
  • Ensure sufficient stock to serve customers by working closely with procurement and MEDE sales support.
      Compliance to Company Policies

  • Maintain compliance with company mission, values, and vision.
  • Follow ethical practices for fair competition.
  • Engage professionally with customers and demonstrate integrity.
  • Adhere to national and local regulations and safety standards.
  • Take responsibility and be accountable for health and safety measures.
  • Strictly follow internal procedures according to ISO Standard.

Training & Development

  • Participate in training courses and skills development including self-learning/study and on the job training.
  • Provide application training to end users where applicable.
  • Ensure transfer of knowledge to colleagues and subordinates.


Requirements:

  • Tertiary qualification- Degree in nursing. (Additional degrees in business field could be an advantage)
  • Proficiency in written and spoken English and French.
  • MBA - Could be an advantage.
  • Previous clinical experience in healthcare, specifically working in the hospital OT.
  • Sales and marketing experience will be an advantage.