Position Overview

We are looking for a creative, organised and energetic Junior Social Media Coordinator & Marketing Coordinator to support the marketing activities across multiple brands including MyFamily Grocer, MyCar Rental, CentrePoint Mauritius and Espresso Lab.

The successful candidate will assist with social media management, email marketing campaigns, content coordination and planning with monthly calendars, promotional planning and tenant marketing liaison responsibilities. This role is ideal for someone passionate about digital marketing, content creation, brand communication and event coordination.

Key Responsibilities

Social Media Coordination

• Assist in planning and scheduling content across Facebook, Instagram, TikTok, LinkedIn and other relevant platforms
• Prepare monthly content calendars for all brands
• Write engaging captions and basic promotional copy
• Assist designers and content creators with campaign briefs and video content requirements, including photoshoots.
• Monitor social media pages daily and escalate customer queries where necessary
• Track engagement, reach and campaign performance metrics and prepare a monthly performance report per brand
• Assist with social media competitions, influencer collaborations and promotional campaigns
• Stay updated with social media trends, viral content styles and platform updates

Email Marketing

• Assist in creating and sending weekly and monthly email campaigns
• Build and update customer email databases responsibly
• Coordinate promotional newsletters, product launches, competitions, and announcements internally and externally
• Monitor email open rates, click-through rates and campaign performance
• Ensure all email communication aligns with brand tone, CI and promotions
• Assist with campaign segmentation and customer targeting

Tenant Marketing Liaison & Promotions Coordination

• Act as the main marketing coordination contact for tenants and promotional partners
• Coordinate tenant participation in centre campaigns, activations and promotional events
• Ensure promotional artwork and content are submitted on time and are promoted on the Centres social media pages.
• Assist with in-store photo/video setup and coordination
• Maintain positive relationships with tenants and external partners
• Coordinate promotional calendars and ensure smooth execution of marketing activities

Administrative & Marketing Support

• Assist the marketing department with campaign reporting and coordination
• Support event setup, activations and brand promotions when required
• Assist with photography, video shoots and content collection where needed
• Maintain organised digital marketing folders and campaign records