The Receptionist is responsible for managing the front desk and handling all incoming calls professionally, ensuring a positive first impression of the company while maintaining efficient communication flow within the organization. S/He provides administrative support to ensure efficient operation of office. S/He schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Exhibits polite and professional communication via phone, e-mail, and mail.

Core Duties:

● Front Desk Management

● Customer Service

● Administrative Support

● Office Coordination

Qualifications & Skills:

●      Certificate in Secretarial duties or equivalent.

o   Higher School Certification and relevant Experience acceptable

●      Proven experience as a receptionist or front desk officer.

●      Knowledge of PABX system

●      Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular)

●      Attention to detail and problem-solving skills.

●      Adaptability and Resilience.

●      Ethical conduct and reliability.

●      Excellent communication (French and English – verbal & written) and interpersonal skills.

●      Ability to remain calm in stressful situations

●      Strong customer service skills and the ability to handle customer inquiries and complaints effectively.

●      Organizational and time management skills, capable of handling multiple tasks simultaneously.

●      Problem-solving skills and the ability to make quick decisions.

●      Flexibility and adaptability to work in a dynamic environment.

Working Conditions:

●      This position operates in a professional office environment.

●      Routinely uses standard office equipment such as computers/laptops, phones, photocopiers/printers, etc.

●      Must be able to sit for long periods and walk around the office as necessary.

●      Job open to Local Mauritian Residents ONLY.

Working Hours:

●      Monday to Friday: 08h30 till 17h00

●      Saturday: 08h30 till 13h00

●      Sunday & Public Holiday: OFF

Benefits:

●      Local Leaves as from first month of employment

●      Medical Insurance (contributive) upon confirmation

●      Discount in all our different companies (Albert Trading Ltd, Urban Home, The Face Shop, Cuisine Habitat, etc.).

What we offer:

●      A supportive and professional work environment

●      Opportunities for growth and development

●      Exposure to a diverse and dynamic business group

How to Apply:

●      Please send your CV to [email protected]

 ●      Or WhatsApp on 5254 6069.

Albert Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.