Job Purpose

The primary role of the Senior Business Development Manager (“Senior BDM”) is to aid in the office’s sales efforts along with meeting their own personal sales target. The position requires an individual who is commercially minded and can take a holistic view in generating sales for the office they work from. The candidate needs to be results driven in the pursuit to hit sales hitting targets for themselves and the wider sales team.

This role requires the candidate to work closely with the Commercial Director and assist in generating sales and marketing collateral for the office. As such, the successful candidate must evidence a strong understanding of the office’s / Mauritius TCSP products, the Group’s products, and be motivated to better the wider sales within their office. Whilst not having any staff directly reporting to them, the position requires the Senior BDM to support and mentor newer Business Development staff in their practice.

Key to the role will be to develop, grow and retain existing accounts, and to find new clients and new referral partners by presenting solutions to clients and partners. The Senior Business Development Manager will work with senior level management, marketing and administration staff to bring in new leads, client and partners. He/she will help the Commercial Director to manage the follow-on sales activities, ensuring professional, timely communication on their business implementation, within Mauritius, the wider African marketplace and across the Group.   

Strategic planning is a key part of this job description, since it is the Senior BDM responsibility to develop the pipeline of new business coming in to the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors.

Main duties

• Achieve growth and hit individual sales targets.
• Support sales team for complex large pitches and strategies, as well as day to day proposals pricing and support.
• Identify and generate sales leads, pitch services to new clients and maintain a good working relationship with new contacts. Presenting Sovereign to potential clients through direct communication in face-to-face meetings, telephone calls & through online channels.
• Supporting the weekly Sales Meetings and present current marketing and PR projects
• Following up on new business opportunities and setting up meetings. She/he will develop new business relationships, generate and negotiate new income for Sovereign, to an agreed annual target, increasing year on year.
• To identify and explore new opportunities for Mauritius from the surrounding African markets such as Kenya, Tanzania, Nigeria, Mozambique, Botswana and wherever opportunity presents itself.
• Develop sales opportunities in target countries for expansion.
• Support the Commercial Director in the development of marketing literature/writing reports/providing management with feedback.
• Actively and successfully manage the sales cycle process: lead generation, credentials pitch, asking questions, solution pitch, negotiation, close, handover to the account management team.
• Provide forecasts, management reports and other reports as needed.
• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities to The Sovereign Group are captured and explored.
• She/he will have individual responsibility for new business, and is expected to self-manage and team manage.
• As a representative of Sovereign Group at industry events and tradeshows, your professional manner and polished appearance will aid your intention of gaining new business leads and contacts.
• Managing and maintaining a pipeline and ensuring all sales administration is current using our internal CRM software.
• Create and be accountable for all client proposals and any further documentation, following The Sovereign Group procedures.
• She/he will effectively interact with other departments including Finance, Compliance and administration teams when handing over new client files ensuring you fully and correctly brief the relevant teams in all aspects of the sale.
• Ensuring the smooth client onboarding process, working with Compliance, Administration, Corporate Structuring, Operations and Finance Teams to take the client through KYC, onboarding, payment and formation and service provision steps and processes.
• Ensuring Sovereign remains proactive and responsive to prospective clients.
• To respond to routine correspondence and enquiries from clients and other staff members.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Travel as required to the relevant jurisdictions to meet with intermediaries and prospects.

Additional Responsibilities for the Senior Position include: (If any)

You may be required to perform other ad-hoc tasks within the company that may be deemed necessary.

Qualification, Experience and Skills

• Overall 5+ years’ multinational experience in sales and business consultancy, with a proven track record of achieving sales targets and driving revenue growth, including at least 2 years in Business Development, Client Relationship Management, Sales, or Financial Services, ideally within the Mauritian or African markets
• STEP qualified or working towards STEP qualification
• Excellent understanding of sales techniques, market dynamics and customer needs
• Proficiency in CRM software and other sales marketing tools.
• Strong leadership skills with the ability to motivate and develop streamlined processes between the sales team and other departments in the Company (mainly within Administration, Compliance, Finance and Client Accounting departments).  Experience and demonstrated ability to collaborate cross functionally with other departments will be preferential
• Ability to analyse sales data and trends and make informed decisions.

Other Skills and Qualifications:

• Leadership
• Strategic Thinking
• Communication and Public Speaking
• Customer Focus
• Prospecting and Determination
• Adaptability
• Problem-Solving
• Results Orientation
• Collaboration

The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company's business.

The Sovereign Group is proud to be an equal opportunities employer and encourage diversity throughout our company.  We will not tolerate discrimination against protected characteristics (gender, age, sexual orientation, race, religion, disability, parental status, maternity etc). We ensure that no member of staff or any job applicants are treated less favourably than anyone else. Equal Opportunities apply in all our working conditions including pay, hours of work, holiday entitlement, sick pay, recruitment, training, promotion etc.