JOB PURPOSE:
The
Beverage Manager is responsible for overseeing all beverage operations to
ensure exceptional service quality, profitability, and guest satisfaction. This
role focuses on managing stock levels, controlling costs, and maintaining high
standards of hygiene, safety, and legal compliance. The Beverage Manager drives
revenue growth by analyzing sales performance, applying menu engineering
techniques, and promoting high-margin products. The role also involves
designing innovative beverage menus that balance quality, variety, and
profitability while enhancing the overall guest experience. Position is available to local candidates only.
MAIN
DUTIES & RESPONSIBILITIES:
Operational
Excellence
•Oversee
daily operations of all beverage outlets, ensuring smooth and guest-focused
service.
•Define
and maintain beverage service standards aligned with the brand identity.
•Conduct
regular quality checks and ensure compliance with hygiene, safety, and
licensing regulations.
•Develop
signature cocktails and maintain a comprehensive beverage standards manual.
Crafting
Exceptional Beverage Experiences
•Design
and update beverage menus, including cocktails, wines, beers, and non-alcoholic
options.
•Align
beverage offerings with brand positioning and guest preferences.
•Ensure
consistency in flavour, presentation, and quality while integrating seasonal
and market trends.
•Develop
sustainable, zero-waste cocktail concepts.
Stock,
Cost Management & Control
•Manage
inventory, purchasing, and supplier coordination to ensure product availability
and cost efficiency.
•Monitor
par stock levels and conduct daily stock verification.
•Implement
strict beverage control systems to minimize wastage and maximize profitability.
•Ensure
all sales are accurately recorded through POS systems with full accountability.
•Analyze
sales performance, cost ratios, and trends to support business decisions.
•Apply
menu engineering principles to optimize beverage and wine menus.
•Standardize
recipes and control high-cost items.
•Conduct
regular audits and provide feedback, training, and corrective actions.
People
Leadership
•Lead,
motivate, and develop the beverage team to deliver professional and engaging
service.
•Provide
continuous training in mixology, product knowledge, and upselling techniques.
•Support
talent development, succession planning, and career growth initiatives.
•Implement
structured development plans for team members.
Guest
Engagement
•Create
memorable and personalised guest experiences through beverage offerings.
•Handle
guest feedback professionally and drive continuous improvement.
•Organise
events such as tastings, activations, and cocktail classes.
•Deliver
interactive and engaging guest experiences.
•Collaboration
& Partnerships
•Build
strong relationships with suppliers and beverage partners.
•Collaborate
with F&B, Culinary, Events, Finance, and Marketing teams to enhance overall
operations.
