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Full-time
  • Pamplemousses
  • Negotiable
  • Posted Apr 22, 2026
  • Closing 22/05/2026

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Job Description

  • To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
  •  To engage in food and beverage service delivery as per the predetermined standards and sequence.
  •  To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries. 
  • To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
  •  Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
  •  Collects and delivers laundry according to hotel procedure.
  • Checks and collects supplies from the stores according to hotel procedure.
  •  Maximizes revenue in the outlet by implementing up-selling procedures.
  •  Helps maintain the outlet in top physical condition by reporting any engineering or housekeeping defects to the outlet supervisor.
  •  Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed. 
  • Handles customer complaints if possible, or reports them to supervisors.      
  • Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
  • Performs additional duties as directed by supervisors.
  •  Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
  •   Is fully conversant with all health and safety, fire and emergency procedures.
  •  Maintains a high standard of personal hygiene, dress, uniform, and body language.
  •  Is polite and professional in any situation where the image or regulation of the hotel is represented.
  •  Attends meetings and training as required by supervisors.
  • Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.
  •  Interacts with guests actively soliciting feedback.