Responsibilities:

Planning:

• Develop and manage the technicians' intervention schedule.
• Prioritize interventions based on urgency, contracts, and client needs.
• Adjust schedules according to unforeseen circumstances.

Coordination:

• Coordinate interventions with B2B and B2C commercial teams.
• Ensure communication between technicians, the Manager, and the commercial teams.

Intervention Monitoring:

• Monitor the progress of planned interventions.
• Verify the submission and accuracy of intervention reports.
• Follow up on pending or delayed interventions.

Operational Organization:

• Prepare interventions (site access, equipment, necessary spare parts).
• Organize urgent or critical interventions.
• Prepare technical and monthly reports.

Work Organization:

Daily:

• Prepare and validate the technicians' schedule.
• Conduct a quick briefing with technicians on the day's interventions.
• Organize urgent interventions.
• Monitor the progress of daily operations.

Weekly:

• Adjust the schedule according to operational workload.
• Follow up on unfinished interventions.

Monthly:

• Analyze the technical teams' workload.
• Optimize planning and resource allocation.

Profile:

• HSC.
• Minimun of two years experience in a similar position.
• Proficiency in Microsoft tools.