Key Responsibilities:

• Administer Microsoft 365 accounts, email, Teams, and OneDrive
• Assist in the setup, configuration, and troubleshooting of VoIP/Yeastar telephony systems
• Carry out routine IT maintenance, hardware checks, and backup verification
• Source quotations from suppliers and follow up with contractors; supervise on-site contractor work
• Participate in Odoo ERP testing and quality assurance across environments
• Maintain IT asset registers, support logs, and procedure documentation

Profile:

• Diploma/Degree in IT, Information Systems, or equivalent (ongoing or completed)
• Good working knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
• Basic understanding of networking and PC troubleshooting
• Organised, reliable, and able to travel between sites independently
• Good communication skills in English and French
• Knowledge of VoIP systems and AI tools is a definite plus

Requirements:

• Own transport preferred (multi-site role)
• Experience in a similar IT support role is an advantage
• Ability to manage multiple tasks across different locations