Reporting to: Partner & Practice Manager

General Purpose: The receptionist is responsible to attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. Act as support to the Administration department and generally to all staff. Amongst others, the core duties consist of the following;

Main Tasks and Responsibilities

• Operating the PABX: answer telephone, screen and direct calls
• Take and relay messages efficiently
• Provide information to callers
• Greet people visiting the company
• Provides proper directions to clients depending on queries and needs
• Is able to properly deal with queries from the public and clients
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents as and when required
• Organize internal and external dispatch
• Schedule appointments using outlook & maintain appointment diary either manually or electronically
• Keeps and maintains the reception area and boardrooms tidy and well organized
• Manning the Front Office
• Any other cognate duties

 Requirements

• Min 2 years’ experience in secretarial and administrative duties.
• Diploma /certificate in Secretarial studies.
• Good written and verbal communication skills in both English and French
• High efficiency in using Microsoft tools
• Attentive to details
• Highly Confidential
• Good organization and multi-tasking skills, with an ability to stay focused on assigned tasks
• Ability to deal effectively with people.