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Receptionist - The Address Boutique Hotel

Full-time
  • Pamplemousses
  • Rs 21,000 – Rs 30,000
  • Posted Apr 16, 2026
  • Closing 16/05/2026

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Job Description

  • Reconcile bills on system & dockets (Verify bills & inquire with concerned departments through mails)
  • Prepare departure control sheet (Reception check list, Rooming sheet, Mini-bar control sheet, Hotel transfer, Umbrella control sheet, Early breakfast sheet, wakeup call, handing over sheet
  • Prepare key jacket
  • Courtesy calls & update on system
  • Prepare turndown list for VIPs & send to concerned department
  • Fill in log book for evening shift & communicate in briefing about departures & any other issues
  • Prepare ventilation sheet for EPIN
  • Attend calls
  • Take messages & transfer to concerned departments
  • Fill log book & complain & request log book & do follow up of request and guests respectively
  • To constantly check the handover, memo files and ensure checklists are completed at the end of the shift.
  • To report any unusual occurrences and any concerns to the reception shift Supervisors.
  • To ensure all special requests on the arrival list are being action and followed up.
  • To ensure that upon arrival, information on guest’s voucher matches the one in our reservation system. If incorrect or wrong, ensure proper action is taken.