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Outlet Manager

Full-time
  • Port Louis
  • Not disclosed
  • Posted Apr 13, 2026
  • Closing 13/05/2026

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Job Description

Key Responsibilities :
  • Ensure high level of quality services are delivered to guests at all times
  • Handling and monitoring of guests complaints and the relevant follow up action required
  • Ensure the set up and ambiance of the outlet are as per standards
  • Adhere with Cash Handling Procedure (safe log book)
  • Ensure proper handling of POS machine
  • Manage the budget efficiently and effectively
  • Control of expenses (shortage)
  • Conduct monthly / daily inventory on materials used in the outlet
  • Check and approves stores requisitions whilst ensuring par stock at the outlet are maintained
  • Ensure respective TMs are operating as per Quality Management System
  • Ensure respective TMs are operating as per S&H regulations and policies
  • Participate in daily briefings and debriefings with respective team members
  • Play an active role in the team and ensure smooth and satisfactory hand-over between shifts
Ideal Candidate Profile :
  • At least 6 years work-related experience in F&B operations with at least 2 years as Outlet Supervisor in hotels or restaurants
  • Computer literate
  • Fluent in English and French both written and spoken, a third language preferred