Reporting to the Shop Supervisor, the successful candidate will be responsible for assisting customers, managing stock, maintaining the shop's presentation, and handling all cashier-related transactions efficiently and accurately.

Key Responsibilities:

Customer Service

• Greet customers warmly and assist them in locating products.
• Provide product information, advice, and recommendations.
• Handle customer inquiries and resolve complaints in a courteous and timely manner.
• Ensure a positive shopping experience for every customer.

Sales & Merchandising

• Replenish shelves, rotate stock, and ensure merchandise is displayed attractively and according to guidelines.
• Monitor inventory levels and report low stock or damaged items to the supervisor.
• Participate in regular stock-taking activities.

Cashier Duties

• Operate the point-of-sale (POS) system accurately for cash, card, and mobile payments.
• Process sales transactions, issue receipts, and handle returns or exchanges.
• Reconcile cash drawers and ensure accuracy at the beginning and end of shifts.
• Maintain proper security of all cash and payment information.

General Store Maintenance

• Keep the shop clean, organized, and compliant with hygiene and safety standards.
• Assist in opening and closing procedures.
• Support team members during busy periods and contribute to a collaborative work environment.

Qualifications and Skills:

• Minimum School Certificate or Equivalent
• Prior experience in retail or cashiering is an advantage
• Good communication and interpersonal skills
• Basic numeracy and computer skills
• Ability to work flexible hours, including weekends and holidays
• Honest, punctual, and customer-focused
• Have a valid Motorcycle License

Working Conditions:

• Fast-paced retail environment
• Standing for extended periods
• Occasional lifting or moving of stock