The incumbent will drive sales growth and promoting industrial products, and related accessories while ensuring customer satisfaction and timely follow-up.
Responsibilities:
- Convert leads into confirmed sales and achieve budgeted sales targets.
- Promote products and solutions through site visits, phone calls, quotations, and brochures.
- Identify new markets, products, and potential clients.
- Develop and grow a portfolio of industrial customers.
- Meet agreed sales targets and contribute to the growth of the business.
- Maintain excellent relationships with clients.
- Handle customer requests, queries, and complaints professionally.
- Act as a key link between clients and the after-sales service.
- Ensure customer satisfaction throughout the sales and delivery process.
- Prepare and issue accurate quotations based on client requirements.
- Follow up on quotations and pending sales.
- Ensure timely response to client requests and tenders.
- Monitor client sites to ensure empty cylinders do not remain idle and that cylinder stocks are rotated efficiently.
- Perform close monitoring and follow-up of all cylinders delivered to clients.
- Collect cash payments from clients and drivers where applicable and ensure safe transfer to accounts.
- Develop and maintain strong technical knowledge of: Industrial and medical gases / Welding and cutting machines, consumables, and accessories.
- Provide appropriate technical advice to customers.
- Use ERP systems (Proximasoft), POS, and cylinder tracking software accurately.
- Complete weekly planning and sales activity reports.
- Maintain proper sales and customer records.
Profile:
- Degree in Sales, Business, Commercial Studies, Marketing or a related field would be an advantage.
- Candidates with technical qualifications with a recognise institution and proven sales experience will also be considered.
- Minimum 3 years' experience in sales (industrial sector is an advantage but not mandatory).
- Proficiency in Microsoft Office Tools.
- Valid driving licence (mandatory).
- Technical aptitude and willingness to learn product ranges.
- Ability to work independently and as part of a team.
- Strong leadership and negotiation skills.
- A solid work ethic and excellent teamwork.
- Readiness to go the extra mile.