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Head Housekeeper
- Grand Port
- Negotiable
- Posted Apr 6, 2026
- Closing 06/05/2026
- Tourism / Travel
- Head Housekeeper
- Housekeeping Manager
- Hotel Cleaner
- Room Supervisor
Job Description
Key Responsibilities and Duties
- Team Leadership: Train, mentor, and schedule housekeeping staff while performing performance reviews and ensuring compliance with Health & Safety.
- Operational Management: Oversee daily cleaning of guest rooms, public areas, and private spaces to ensure adherence to quality standards.
- Inventory & Budgeting: Manage supplies, linen, and cleaning equipment inventory, controlling costs, and ordering new stock.
- Inspections & Quality Control: Conduct regular inspections of rooms and common areas to ensure cleanliness and maintenance.
- Guest/Resident Relations: Respond promptly to requests, complaints, and preferences to ensure a high level of customer satisfaction.
- Coordination: Liaise with maintenance, front office, and laundry departments for repairs and room readiness.
- Qualifications & Experience
- Experience: Previous experience as a supervisor or head housekeeper in hospitality.
- Leadership: Proven ability to lead, motivate, and manage a team.
- Attention to Detail: Exceptional eye for detail regarding cleaning and organization.
- Communication: Strong interpersonal skills to communicate with staff and guests.
- Organizational Skills: Proficiency in scheduling, inventory management, and time management.