Key Responsibilities:

Strategic Initiatives

• Lead and support strategy development to enable global sustained growth and profitability, including identifying and assessing new products, new geographies, target markets and companies for acquisition.

• Monitor, collate, and disseminate market information (ex: industry trends, competitor activity, etc.) to relevant management/executives to ensure the organization stays abreast of market activities and proactively takes action to maintain competitive advantage; lead the preparation of regular competitive/industry analyses on major global or regional competitors for Board presentations and as requested by the company.

• Ensure adherence to internal operational procedures across the team.

• Support strategic business development for the department.

Collaboration & Stakeholder Engagement

• Deliver consistent, high-quality customer service.

• Develop and build a pipeline of new business opportunities in core, adjacent, and new markets with complementary industries to capitalize on synergies (joint ventures/partnerships) to expand the reach of the business and increase profitability.

• Follow up on client requests and complaints, collaborating with the Quality Department.

• Ensure the correct products and services are delivered to customers in a timely manner.

• Participate in the preparation of costing and pricing calculations.

• Conduct client meetings as required to support operational needs.

Performance Metrics & Accountability

• Prepare monthly KPIs based on departmental standards and business requirements.

• Ensure the CRM is kept up to date

• Ensure compliance with SOX, Health & Safety standards, and all Brink’s governance policies.

• Maintain the highest levels of integrity, ethics, and professional standards.

Continuous Improvement & Innovation

• Participate in tool development, process improvement initiatives, and innovative actions to optimize service delivery.

• Foster a positive work environment and maintain strong employee relations.

• Create and promote a cooperative, engaged, and productive team culture.

• Outline additional areas of focus for process enhancement or efficiency gains.

Preferred Qualifications:

• Degree in Management/ Marketing with HSC with relevant experience

• 3-4 years’ experience in business development, B2B sales or as an Account Manager

• Solid Experience in CRM Software

• LEAN Management Certification will be a plus

• Intermediate Microsoft office user (PowerPoint, Excel, Word…) 

Additional Requirements:

• Customer Oriented

• Familiar with Marketing Tools

• Excellent communication and presentation skills, both verbal and written

• Excellent organizational skills 

• Excellent analytical and reporting skills

• Flexible availability

• Valid driving license