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Business Support Executive

Myjob Services LimitedHR / Recruiting
Full-time
  • Rivière du Rempart
  • Not disclosed
  • Posted Mar 30, 2026
  • Closing 29/04/2026
  • Marketing / Sales
  • Business Support
  • Support Executive
  • Marketing Assistant
  • Sales Coordinator

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Job Description

One of our client is looking for a Business Support Executive.

Kindly see below all details and the job descriptions:

Working Days: Monday to Friday
Working Hours: 8:15 AM to 4:30 PM
Work Experience: Minimum 3 years in a similar position
Academic Requirements: Degree in Business Administration/ BSC Chemistry

Main Purpose:
The job incumbent shall be responsible for providing operational and administrative support to the business developement & Sales team. He/She shall coordinate with different departments, supporting decision-making through reporting and analysis and ensuring smooth documentation and follow up across the organisation.

Key Responsibilities:

Product & Business Support: 
  • Requests and follows up quotes from suppliers and clients
  • Assists sales team with order processing and required documentation 
  • Ensures timely availability and communication of product documentation (MSDS/TDS/COA)
  • Coordinate with invoicing to validate purchase orders and prices

Administrative Support: 
  • Monitors, updates and secures bulk purchase orders from clients and keeps track of same
  • Send bulk purchase orders tracking to clients as and when required
  • Provides clients with tracking updates and monthly reports
  • Maintains accurate customer records and secure filing of documents
  •  Issues proforma invoices for clients as requested

Reporting & Analysis: 
  • Prepares monthly sales analysis and trend reports for management
  • Monitors and report turnaround time for quotations and confirmations
  • Tracks budget versus actual and highlight variances
  • Provides sales performance reports to clients and management

Delivery & Payment Follow up: 
  • Oversees that delivery of goods are done efficiently
  • Informs client of any discrepancy in delivery as advised by operations team
  •  Follows up on payments and outstanding invoices

Stock Management: 
  • Verifies accuracy of works carried out at client's place as per details obtained from storekeeper and update the system accordingly
  •  Ensures updates and accurate price list as when required and communicates same to sales teams

Sales & Marketing Support: 
  • Maintains and update client databases, sales pipelines and CRM systems
  • Supports Business Development and Sales Team in ensuring high service levels
  • Coordinates statement of Accounts with Finance team as and when requested

Client Relationship and Retention: 
  • Handles client queries, complaints and feedback promptly
  • Monitor retention rates and analyses client behavior (order frequency, product mix, margins etc)
  • Compares growth from new versus existing clients
  • Identifies opportunities for cross-sell and upsell
  • Identifies over reliance on particular clients and predicts futures orders using trends and patterns
  • Tracks overdue invoices and payment patterns

Tender/ Costing: 
  • Maintains supplier database with relevant information
  • Assists in preparation of tenders by selecting best suppliers based in price, product, country of origin, payment terms amongst others and provide same to sales te
  • Performs provisional costing for products by estimating costs and related charges by referring to internal software and providing same to MD or Sales team as required
  • Communicates with suppliers as and when requested