Key Duties & Responsibilities

Laundry Operations

• Sort, wash, dry, iron, and fold hotel linens, towels, uniforms, and guest laundry

• Operate laundry equipment such as washing machines, dryers, presses, and ironing machines safely and efficiently

• Follow fabric care instructions and laundry procedures to prevent damage

• Ensure timely processing of laundry to meet operational requirements

Linen & Uniform Handling

• Maintain adequate par levels of linens and uniforms

• Inspect linens and uniforms for stains, damage, or wear and report issues

• Distribute clean linens and uniforms to relevant departments

• Collect soiled linen and uniforms from guest floors and departments

Guest Laundry Service

• Handle guest laundry and dry-cleaning requests accurately and confidentially

• Ensure correct labeling, recording, and timely return of guest items

• Report lost or damaged items immediately according to hotel procedures

Health, Safety & Hygiene

• Follow hygiene, sanitation, and infection-control standards at all times

• Use laundry chemicals safely and in accordance with instructions

• Maintain cleanliness of laundry equipment and work areas

• Comply with fire safety and occupational health procedures

Stock & Inventory Control

• Monitor laundry supplies and report low stock levels

• Assist with linen counts and inventory checks

• Minimize wastage of chemicals, water, and electricity