Guest Experience Officer Job in Black River | ER Hospitality – Leisure Cluster

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Full-time

Provide excellent customer service throughout the sales process
Engage with customers in courteous manner where appropriate to inform, recommend and sell activities/experiences
Be knowledgeable on all aspects of the leisure offering and be able to provide real time prices & availability to drive conversion in a pro-active manner.
Collect feedback from customers and share with the respective brands to ensure that our promises meet the customers’ expectations