The Lux Collective is hiring for the position of FRONT OFFICE ASSISTANT based at SALT OF PALMAR, MAURITIUS.

The incumbent will be responsible to:

• Provide excellent service, assistance and guidance courteously to Team Members, visitors and Guests as per the resort policies and procedures at all times.
• Manage internal and external telephone calls whilst ensuring that high standards of Guest service are exceeded.
• Welcome, greet and answer queries of visitors and Guests in a professional manner whilst providing them with accurate and relevant information.
• Record, handle, dispatch couriers and distribute any other relevant documents.

 QUALIFICATIONS

• At least a School Certificate or equivalent qualifications.

PREVIOUS PERFORMANCE

• A minimum of 1 year of working experience in the hospitality industry.
• Prior working experience as cashier will be a definite advantage.

OTHER REQUIREMENTS

• High levels of Integrity.
• Passionate about service.
• Proactive, dynamic, flexible and professional attitude with strong interpersonal skills.
• Good mathematical and commercial acumen.
• Outstanding customer service skills.
• Good communication skills in both English and French languages.
• Willingness to work during odd hours, weekends and public holidays.
• A clean certificate of character is a must.