Sales Team Leader

Sales Team Leader 

French Call Centre | Ébène

Full-Time | On-Site | Monday–Friday

Ready to take the next step in your sales leadership career?

ST MEDIA is an international company specializing in performance-driven media solutions across global markets. As part of our continued growth, we are opening a brand-new office in Cybercity, Ébène, and we're looking for an experienced French-speaking Sales Team Leader / Shift Manager to join our growing management team.

This is a great opportunity to join a new operation from the beginning, make a real impact, and grow with us as our Mauritius team expands.

The Role

As a Sales Team Leader / Shift Manager, you'll be responsible for leading the day-to-day performance of our sales team.

You'll work closely with other Shift Managers and report directly to the Department Manager, with a strong focus on sales performance, team motivation, coaching, and achieving targets.

We're looking for someone who enjoys being on the sales floor, knows how to bring energy to a team, and can turn targets into results.

Key Responsibilities
Lead and oversee the daily activities of the sales team
Motivate, coach, and support Sales Representatives to achieve their targets
Monitor individual and team performance, productivity, and KPIs
Assign and distribute leads effectively
Drive the team towards daily and monthly sales targets
Provide ongoing feedback, coaching, and support
Identify performance gaps and take action to improve results
Maintain a positive, energetic, and target-driven environment throughout the shift
Collaborate closely with Head of the Sales Department 

What We're Looking For

Fluent French – mandatory, as all sales activities are conducted in French
Good working proficiency in English for communication with our international teams
Previous experience in sales within a call centre, BPO, or telemarketing environment
Previous experience as a Team Leader, Supervisor, Shift Manager, or in a similar sales leadership role is highly preferred
Strong understanding of sales targets, KPIs, and performance management
Confident, energetic, and comfortable working in a fast-paced sales environment
Strong communication, coaching, and leadership skills
Target-driven with a hands-on approach to team management
Motivated to grow professionally as our Mauritius operation expands

What We Offer

💰 Base Salary: MUR 33,000 + attractive performance bonuses

🔥 Hot leads only – no cold calling

🕚 Monday to Friday | 11:00 AM – 8:00 PM

🏖️ Weekends off

📍 On-site at The Mindspace Building, Bhumi Park, Cybercity, Ébène

🚀 Career growth opportunities as our Mauritius branch expands

🌍 International working environment

🎉 Team events and a dynamic, collaborative culture

Why Join ST MEDIA?

We're building something new in Mauritius, and we're looking for people who want to be part of that growth.

At ST MEDIA, we value performance, recognize talent, celebrate success, and create opportunities for people who want to progress.

As one of the early members of our Mauritius management team, you'll have the opportunity to make an impact from day one and grow your career alongside the business.

If you're a strong sales professional with leadership experience and you're ready for your next challenge, we'd love to hear from you.

Apply now and join our growing team in Ébène!