Accounts Receivable Clerk (Novaterra)

Job Profile

 The incumbent will perform clerical, accounting and bookkeeping support functions in the company, as well as assisting in the handling and processing of transactions for entities falling under the responsibility of Novaterra  

Responsibilities:

 Accounts Receivable
• Prepare and issue customer invoices, credit notes, debit notes, and account statements accurately and on time.
• Ensure that all customer invoices are supported by the required documentation and approvals.
• Allocate customer receipts to the correct customer accounts and outstanding invoices.
• Monitor slow-paying customers and ageing receivables, and report overdue or high-risk accounts to management for appropriate action.
• Investigate and resolve customer account queries, disputed invoices, and unapplied receipts.
• Process customer refunds and adjustments after obtaining the necessary approvals.
• Reconcile customer accounts and prepare month-end receivable reconciliations.
• Assist in the preparation of the provision for doubtful debts and identify accounts that may require impairment.
• Maintain an accurate customer master file, including customer details, billing information, and banking information.
• Prepare schedules of outstanding debts for management review and collection meetings.
• Escalate long-outstanding debts to management or external debt collection agencies where appropriate.
• Assist auditors by providing supporting schedules and documentation relating to Accounts Receivable.  

Banking and Receipts
• Prepare daily banking and post in the accounting software receipts received through bank transfers, direct debits, card payments, cheques.
• Monitor direct debit collections, investigate rejected transactions, and arrange for re-submission where appropriate.

Reporting
• Prepare weekly and monthly Accounts Receivable ageing reports.
• Analyse collection performance and report on overdue balances, collection ratios, and bad debt trends.
• Assist in month-end and year-end closing procedures relating to Accounts Receivable.

Internal Controls
• Ensure all adjustments, credit notes, and write-offs are properly authorised.
• Maintain complete supporting documentation for all receivable transactions.
• Identify control weaknesses or irregularities and report them to the senior staff.
• Ensure compliance with company policies and accounting procedures.

Customer Service
• Respond promptly to customer enquiries regarding invoices, statements, payments, and account balances.
• Work closely with the Leasing, Property Management, Sales, and Operations teams to resolve billing issues and improve collection efficiency.

Administrative
• File and archive Accounts Receivable documentation in accordance with the company's document retention policy.
• Provide support to other finance functions during peak periods or staff absences.
• Perform any other cognate duties.

Secondary Duties
• Provide support to other finance functions during peak periods or staff absences.
• Perform any other cognate duties.

Qualifications and Experience:

• Partly qualified ACCA or currently studying ACCA would be an advantage
• Good understanding of accounting practices
• Knowledge of accounting software is an advantage
• Minimum of 2 years' experience in accounting, financial, or similar role

Skills & Abilities:
• Well versed with Microsoft Office with an expert knowledge of MS Excel
• Strong analytical skills and attentive to details
• Excellent communication in French and English [written & spoken] and interpersonal skills
• Ability to work in autonomy and/or in small cross-functional teams
• Treat confidential files with complete discretion;
• Flexible and creative;
• Ability to work under pressure and meet tight deadline

We thank you for your interest.

The Company will only contact candidates whose qualifications match the role.

If you don't hear from us within 6 weeks, please consider your application unsuccessful.

The Company reserves its rights not to make any appointment following this vacancy advert.

Novaterra is proud to be the first property company in Mauritius certified Top Employer™.