Job Purpose

Provide day-to-day administrative support to thre sales and operations team, including order processing, record-keeping and general office duties.

Key Responsibilities

• Prepare and process sales orders, invoices and delivery notes
• Maintain accurate records of customer accounts and payments
• Coordinate with warehouse/delivery team on stock and schedules
• Answer incoming calls and handle general customer queries
• File and organize documents (physical and digital)
• Assist with data entry, reports and correspondence
• Support management with scheduling and follow-ups

Requirements

• SC/HSC or equivalent; diploma in Business Admin is a plu
• 1+ year experience in an administrative/office support role
• Proficiency in MS Office (Word, Excel, Outlook)
• Strong organizational skills and attention to detail
• Good communication skills; ability to multitask