We are looking for a dynamic, organised and highly attentive individual to join our team as an Operations Planning & Monitoring Officer.

YOUR ROLE

The successful candidate will be responsible for monitoring daily field operations and ensuring that technicians’ movements are aligned with approved work schedules and planning.

KEY RESPONSIBILITIES

• Monitor daily technician and vehicle movements through the company’s GPS tracking system.
• Compare actual movements against the daily departmental planning and scheduled interventions.
• Identify and report any unauthorised movements, unexplained stops, deviations or excessive idle time.
• Verify operational changes or deviations with the relevant supervisors/departments.
• Follow up on discrepancies and maintain accurate records.
• Prepare clear daily monitoring and exception reports for Management.
• Highlight recurring deviations, unusual movement patterns and operational inefficiencies.
• Assist Management in improving adherence to planning and efficient use of company vehicles and working time.
• Maintain strict confidentiality, accuracy and impartiality when handling monitoring information.

CANDIDATE PROFILE

• HSC or Diploma in Administration, Operations, Logistics, Management or a related field.
• Previous experience in operations, fleet monitoring, logistics, dispatch or coordination would be an advantage.
• Good knowledge of Microsoft Excel and general computer applications.
• Comfortable working with GPS systems and digital monitoring tools.
• Excellent attention to detail and analytical skills.
• Strong organisational and follow-up abilities.
• Able to identify inconsistencies and communicate them clearly.
• Assertive, responsible and disciplined.
• High level of integrity and confidentiality.
• Able to work independently and manage multiple activities simultaneously.

THE IDEAL CANDIDATE

You are someone who is observant, methodical and proactive. You pay attention to details, are comfortable analysing information, and are not afraid to raise discrepancies when something does not correspond with the approved plan.