Constance Prince Maurice, a luxurious 5-star resort in Mauritius, is seeking a professional and motivated Floor Supervisor to join our esteemed team. As a Floor Supervisor, you will play a crucial role in ensuring exceptional guest experiences and maintaining the highest standards of service across our dining and hospitality areas.

Duties and Responsibilities:

• Supervises the cleaning and maintenance of equipment, immediately reporting any defects.

• Eliminates all work hazards to employees and also checks on safety and fire regulations.

• Supervises the appearance and good manners of the employees and secures their cooperation.

• Ensures that there is ample stock of guest amenities, chemicals and all other items required by the department.

• To possess a general knowledge of guest room activities.

• Knows how to use the chemicals and cleaning equipment/Machines.

• Teaches and trains subordinates continuously in order to upgrade quality and production in a professional way.

• Maintains the high standard of quality provided to guests and other departments.

• Ensures all procedures are followed properly.

• Must be always in good communication with other departments.

• Checks work done to ensure quality.

• Establishes and maintains effective employee relationships of the staff.

Qualifications

• NC3 in Housekeeping or any other relevant qualifications.
• Proven experience of 2-3 years in a supervisory role within the luxury hospitality industry.
• Fluent in communication English and French both written and verbal.
• Team player.