The Sales Officer (Associate – NSLD) is responsible to introduce MauBank products to prospective customers and will be resourceful, organized and motivated to increase sales, enhance the Bank’s reputation, and look for new and creative ways to market its products. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities

KEY RESPONSIBILITIES:

•        To proactively promote and sell the banks products and services, by assessing local market conditions and identify current and prospective sales opportunities while getting involved in additional marketing activities

•        Cultivating strong relationships with new clients, while maintaining existing client relationships.

•        To participate actively in everyday operations for all sales activities.

•        Network to improve the presence and reputation of the bank and company while staying abreast of competing markets and provide add on’s on market movement and penetration.

•        Introduce MauBank products to prospective customers

•        Conducting market research and identifying potential clients.

•        Advising customers of the fate of their applications.

•        Managing customer expectations.

•        Prepares relevant reports required by law or regulation

•        Ensures compliance with all regulatory requirements, bank policy and procedures.

•        To ensure all KYC, Money Laundering, Fraud prevention and Health & Safety guidelines/requirements are adhered at all times

PREREQUISITES:

•        Candidate should have minimum HSC Level, with at least 1-year experience or in sales

•        Degree in Banking/Finance or any relevant field, acceptable to the bank

•        Knowledge of relevant software applications including MS Office and Excel 

SKILLS:

•        Sales / target oriented 

•        Ability to provide an appropriate level of attention to detail and accuracy in a fast-paced, process driven environment

•        Ability to work accurately efficiently under pressure & without constant supervision

•        Ability to meet & excel quality standards for services, and assess customer satisfaction

•        Excellent planning, organising and problem-solving skills.

•        Ability to market Bank’s products and services to clients

•        Excellent oral and written communication & interpersonal skills.

•        Customer service orientation & teamwork

•        Strong numerical reasoning ability and analytic skills

•        Maintain high level of ethics, confidentiality and integrity in line with MauBank values

•        Deadline driven, as well as able to do multitask and work under pressure.