Job Purpose:

The Human Capital Officer is responsible in assisting the core HC functions including HC operations, payroll administration, learning & development (aligned with HRDC/MQA requirements), and occupational safety & health compliance, ensuring efficient service delivery and regulatory adherence.

Key Duties & Responsibilities: 

HR Operations

• Manage day-to-day HC operations and employee lifecycle activities (onboarding, transfers, exits).
• Maintain and update employee records in HC systems and ensure data accuracy.
• Implement HR policies and procedures in line with organizational standards.
• Handle employee queries and provide HC support.
• Coordinate recruitment logistics (interviews, documentation, onboarding processes).
• Prepare HC reports and dashboards (headcount, turnover, absenteeism, etc.).

• Conduct on-the-job inspections to ensure HR policies, procedures, and behavioral standards are effectively applied across operational sites.
• Maintain strong HC proximity with employees and supervisors, ensuring regular field presence to understand workforce needs, address concerns, and foster engagement.
• Act as a first-line partner on-site, supporting operational teams in real time and reinforcing organizational culture and compliance.

2. Payroll Administration

• Process monthly payroll accurately and on time in compliance with local labor laws.
• Maintain payroll records, including salaries, benefits, deductions, and statutory contributions.
• Ensure compliance with statutory bodies (e.g., tax, pension funds, social security).
• Reconcile payroll data and resolve discrepancies.
• Liaise with Finance for payroll funding and reporting.
• Manage employee benefits administration (leave, overtime, allowances, etc.).

3. Learning & Development (HRDC / MQA Compliance)

• Coordinate training programs aligned with organizational development needs.
• Ensure compliance with HRDC (Human Resource Development Council) and MQA (Mauritius Qualifications Authority) requirements.
• Maintain training records and track employee development plans.
• Assist in identifying training needs and preparing annual training plans.
• Submit training grants and claims to HRDC where applicable.
• Evaluate training effectiveness and provide reports on ROI of training initiatives.

4. Safety & Health (Occupational HS)

• Support implementation of workplace Health & Safety policies and procedures.
• Ensure compliance with occupational safety and health regulations.
• Coordinate safety training, drills, and awareness programs.
• Maintain records of incidents, accidents, and corrective actions.
• Participate in safety inspections, audits, and risk assessments.
• Act as liaison with regulatory authorities on safety and health matters.

5. HC Projects

• Participate in  Human Capital projects and initiatives aligned with organizational objectives (e.g., HR digitalization, process improvement, transformation, engagement programs).
• Contribute to continuous improvement initiatives across HR processes to enhance efficiency, compliance, and employee experience.
• Coordinate cross-functional projects involving HR, Operations, Finance, and other departments.
• Track project progress, prepare reports, and ensure timely delivery of project milestones.
• Drive change management efforts, including communication, training, and stakeholder engagement.

6. Any Other Duties

• Perform any other duties and responsibilities as may be assigned by the HC Manager, in line with business needs.
• Provide support during organizational priorities, peak operational periods, audits, or special assignments.
• Demonstrate flexibility and adaptability in taking on additional responsibilities beyond the core scope when required.

Job Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• Min. 3 years of HR generalist experience, ideally covering payroll, L&D, and operations.
• Knowledge of local labor laws, HRDC/MQA frameworks, and safety regulations.
• Excellent problem-solving skills.
• Good planning and coordinating skills.
• Analytical mindset with emphasis on root cause and prevention.
• Must be available to work odd hours and meet tight deadlines.
• A team player with good communication and interpersonal skills.
• Being a Self-starter and self-motivated is critical.
• A valid driving license.
• Not allergic to chemicals.