Job Description

We are looking for a reliable, organised and customer-oriented Store Helper to join our Spare Parts Department. The successful candidate will assist in the efficient day-to-day operations of the Spare Parts Store, including receiving, storing, handling and distributing stock, while ensuring accuracy, productivity and timely delivery.

The Store Helper will also be responsible for providing excellent service to internal and external customers and maintaining a clean, organised and safe store and warehouse environment.

Main Duties & Responsibilities

• Assist with the day-to-day operations of the Spare Parts Store, including requisitioning, receiving, storing and distribution of stock.
• Welcome and greet customers in a friendly, professional and courteous manner.
• Assist customers in locating and selecting the appropriate spare parts for their requirements.
• Answer customer enquiries regarding product availability, pricing and compatibility.
• Answer and follow up on customers' telephone calls in a timely manner.
• Provide relevant technical feedback and communicate expected job completion targets to customers.
• Maintain excellent communication and relationships with internal and external customers.
• Receive incoming shipments of spare parts and verify deliveries for quantity and accuracy.
• Inspect goods received for quantity and quality in accordance with established procedures.
• Verify items received against catalogues, manufacturer identification and models.
• Assist with unpacking, sorting, shelving, assembling, packaging and labelling of spare parts.
• Conduct regular stock checks and assist in maintaining accurate inventory records.
• Monitor stock levels and prepare requisitions to replenish stock as required.
• Notify Management of low stock levels and assist with reordering supplies.
• Perform stock inventories and maintain all related inventory records on designated systems.
• Organise deliveries of products as and when required.
• Perform store transfers and stock transactions on SAP.
• Assist in maintaining security measures to prevent theft and ensure the safety of store assets.
• Ensure the store and warehouse areas are kept clean, organised and free from safety hazards.
• Keep shelves, displays and product labels neat and presentable.
• Sweep, mop and dust sales floor and storage areas as required.
• Dispose of packaging materials and cardboard boxes in designated recycling areas.
• Strictly comply with all Company Health & Safety policies and procedures.
• Participate in Learning & Development opportunities and training programmes provided by the Company.
• Perform all duties in accordance with Company policies, procedures and established standards.
• Perform any other related duties as may be assigned by Management.

Candidate Profile

We are looking for a reliable, hardworking and customer-focused Store Helper who will contribute to the smooth and efficient operation of the Spare Parts Store. The successful candidate should be organised, physically fit, attentive to detail and able to work effectively in a fast-paced environment while maintaining a high level of accuracy and customer service.

Qualifications

• Minimum School Certificate / Form V or equivalent.
• Any relevant qualification in Store Management, Warehousing, Logistics or Automotive would be an advantage.
• Any other relevant qualification or experience will also be considered.