Plans short and long term objectives of the Department in accordance with the F&B Manager.

Plans, coordinates, controls and supervises Section/ outlet activities.

Organises the department according to management directives, 

Deals with complaints and initiates remedial actions to satisfy guests.

Welcomes guests and converses with them to obtain feedback and suggestion, 

Provides assistance to guests with special needs or requests.

Controls and strives to reduce wastage in all its forms

Ensures that requisition for replenishment of stock to ensure supplies as well as stock is carried out.

Assists in the preparation and implementation of budget for the outlet.