Duraco Solar Ltd is looking for a proactive and detail-oriented Sales Support Officer to join our growing team. 

The successful candidate will provide administrative and operational support to the Sales Department, ensuring the efficient processing of customer enquiries, quotations, and sales activities.

Main Duties & Responsibilities;

• Assist the sales team in preparing quotations, proposals, and product presentations.
• Follow up with customers on inquiries, quotations, and pending orders.
• Maintain and update customer databases.
• Coordinate with customers, suppliers, and internal departments to ensure smooth project execution.
• Prepare sales documentation, contracts, and customer records.
• Schedule site visits, meetings, and installation appointments.
• Monitor order status and keep customers informed of project progress.
• Maintain and update customer information in the CRM or sales database.
• Assist in preparing sales reports, forecasts, and other management reports.
• Support the Sales team in achieving departmental sales targets and customer satisfaction.
• Perform any other duties related to sales support as assigned by Management.
• Monitor stock availability of PV equipment and communicate any shortages to the Sales team.
• Assist in preparing documentation required for regulatory approvals and project completion