Our client, a well-established player in the pharmaceutical and distribution industry is seeking to recruit a dynamic, forward-thinking IT Manager to lead the technology infrastructure and drive the digital transformation journey. As the leading importer and distributor of pharmaceutical products, medical equipment, and cosmetics, our client’s operations rely heavily on seamless data flow, security and efficiency.

Operating from our client’s centralized location, he/she will oversee all IT systems. A core focus of this role will be spearheading the digitalisation of our client's store, warehousing, and invoicing operations. He/She will work in close, daily collaboration with the Warehouse Management Systems (WMS) team to ensure the supply chain and technical infrastructure are perfectly aligned.

1. Digital Transformation & Project Management

·       Lead the strategy and execution for digitalising store operations, inventory tracking, and billing/invoicing workflows.

·       Partner closely with the WMS Team to integrate the Warehouse Management System smoothly with the core ERP and invoicing software.

·       Evaluate existing manual or legacy processes and implement modern, scalable tech solutions to boost operational efficiency.

2. IT Infrastructure & Operations Management

·       Oversee, maintain, and optimize the company’s entire IT ecosystem (servers, networks, hardware, and software applications) across the administration and warehouse facilities.

·       Ensure 24/7 uptime and high performance of business-critical systems to minimize disruptions in distribution and sales.

·       Manage relationships with external IT vendors, software providers, and hardware suppliers.

3. Cyber Security, Compliance & Data Integrity

·       Establish robust security protocols to protect sensitive corporate, financial, and pharmaceutical distribution data.

·       Implement and test disaster recovery and regular data backup procedures.

·       Ensure IT operations comply with local regulations regarding data protection and industry-specific pharmaceutical storage/tracking standards.

4. User Support & Team Collaboration

·       Provide technical leadership, training, and support to our 151 employees to ensure smooth adoption of new digital tools.

·       Act as a strategic advisor to senior management on tech investments, budget forecasting, and IT ROI.

  Profile & Qualifications

      Education & Experience

·       Degree: Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.

·       Experience: Minimum of 5 years of experience in an IT management or senior supervisory role, preferably within the distribution, logistics, FMCG or pharmaceutical sectors.

·       Proven Track Record: Demonstrated experience leading digital transformation projects, ERP migrations, or automated invoicing implementations.

Technical Skills

·       Strong knowledge of ERP systems and seamless integrations with Warehouse Management Systems (WMS).

·       Solid understanding of network administration, cybersecurity frameworks, and cloud computing.

·       Familiarity with modern digital invoicing systems and warehouse automation tools (e.g., barcode/RFID systems, handheld terminals).

Soft Skills

·       Collaborative Mindset: Exceptional interpersonal skills to work effectively alongside our teams and bridge the gap between logistics and IT.

·       Problem-Solving: Highly analytical with the ability to troubleshoot complex system bottlenecks under pressure.

·       Change Management: Ability to guide and motivate employees through the cultural shift of digitalization.