Job Description – Planning Assistant

Company: Alpha Hygiene Ltd
Position: Planning Assistant

Job Purpose

The Planning Assistant will be responsible for coordinating service schedules, following up with customers, and liaising with the Operations team to ensure smooth delivery of Alpha Hygiene Ltd’s services.

Key Responsibilities

• Plan and coordinate service schedules for customers, including sanitary bin and other hygiene services.
• Follow up with clients regarding service requirements, feedback, and any operational issues.
• Liaise closely with the Operations team, including drivers and service ladies, to ensure timely and efficient service delivery.
• Monitor daily service activities and address any scheduling issues or changes.
• Prepare reports and provide administrative support to the planning function.
• Coordinate communication between customers and internal teams to ensure customer satisfaction.
• Perform any other duties assigned by Management.

Qualifications & Skills

• HSC 
• Good communication skills.
• Strong organisational and coordination abilities.
• Proficient in Microsoft Office applications.