The Warehouse Control Officer leads and oversees the warehouse control function, ensuring accurate inbound verification, barcode compliance, inventory audits, and operational documentation. This role supervises a team of control officers, ensures timely reporting to management, drives root-cause analysis of discrepancies, and enforces accountability across warehouse operations. The position also supports continuous improvement and cost control initiatives to safeguard company assets and optimise efficiency.

1. Supervision of Container Unloading & Reconciliation

·         Supervise and validate container unloading, ensuring officers reconcile shipments against purchase orders and invoices.

·         Review daily reconciliation reports and approve escalation of discrepancies to Procurement and Finance.

·         Ensure unloading operations are completed within set timelines and without variance.

 

2. Oversight of Barcode Management & Product Identification

·         Ensure all officers check and affix barcodes accurately during unloading.

·         Validate barcode records and system alignment.

·         Enforce corrective actions where barcode mismatches are identified.

 

3. Comprehensive Inventory Oversight

·         Supervise rolling monthly inventory counts across all locations.

·         Review variance reports prepared by officers, confirm validity, and escalate unresolved cases.

·         Drive accountability for variance explanations from warehouse teams.

 

4. High-Value Item Audit Supervision

·         Oversee weekly random audits of high-value/fast-moving stock.

·         Validate anomaly reports and ensure escalation to senior management.

·         Implement preventive measures to reduce irregularities.

 

5. Goods Returns Verification & Escalation

·         Supervise return reconciliations and ensure timelines are met.

·         Monitor return logs and investigate unlogged or repeated discrepancies.

·         Prepare summary reports for management.

 

6. Discrepancy Root-Cause Analysis & Accountability

·         Lead root-cause analysis on variances identified by officers.

·         Ensure findings include clear accountability and corrective measures.

·         Report major or recurring irregularities directly to management.

 

7. Compliance Monitoring & Barcode Label Checks

·         Supervise daily barcode compliance checks.

·         Ensure documentation of all compliance irregularities.

·         Enforce corrective actions for non-compliant practices.

 

8. Documentation, Archiving & Reporting

·         Ensure photographic and document evidence is consistently archived.

·         Validate officers' documentation (delivery notes, picking slips, etc.).

·         Submit consolidated compliance reports to senior management.

 

9. Monthly Compliance Review & Control Effectiveness

·         Conduct monthly reviews of warehouse controls, reporting on effectiveness and gaps.

·         Identify poor performers and escalate recurring issues to HR for corrective action.

·         Recommend process improvements to strengthen controls.

 

10. Cost Control and Efficiency

·         Monitor control-related costs such as demurrage, write-offs, and error-related overtime.

·         Recommend measures to reduce financial losses caused by control lapses.

·         Ensure budgeted overtime and cost thresholds are respected.

 

11. Other Duties

·         Perform any other cognate duties within the scope of responsibilities.